They both serve the purpose of treating patients for minor to moderate emergencies without having to make an appointment to be seen. Urgent care clinics are like walk-in clinics but with enhanced medical capabilities. 70% of all ER visits can be taken care of in an urgent care medical center.
If you are having chest pain, feel faint, or have severe shortness of breath, then you should directly go to the emergency room. Seventy percent of most ER visits can be handled in an urgent care setting. This includes most sport injuries, lacerations, coughs, colds, rashes, eye emergencies, ear aches, sore throats, and most other common illnesses.
Most insurance companies do cover urgent care visits, but we recommend you consult with your insurance company for more information. Many insurance companies require co-pays, which should be listed on your insurance card. If your co-pay is not listed, our urgent care staff will not collect a payment at your time of service. You will receive a bill from Sand Canyon Urgent Care for any outstanding balance due.
Patients are seen on a first-come, first-served basis and depending on the severity of the illness or injury. We do our very best to get you in and out, door to door, within an hour. Some patients are brought to our urgent care with serious medical problems and may need to be seen immediately for treatment. Some patients are in the waiting room for lab tests or X-rays and are not there to be seen by the doctor.
If the physician orders a lab test or X-ray, our technicians can perform the tests while you wait. Some lab tests are performed on-site and others may take more than one day to be reviewed. After the tests have been reviewed, our physicians will call you with the results.
If the physician feels you need to see a specialist right away, such as an orthopedist, our staff will assist you in making the necessary arrangements. If applicable, we will provide results and a CD copy of your x-rays to take with you.