They both serve the purpose of treating patients for minor emergencies without having to make an appointment to be seen. 70% of all ER visits can be taken care of in an urgent care medical center.
If you are having chest pain, feel faint, or have severe shortness of breath, then you should directly go to the emergency room. Seventy percent of most ER visits can be handled in an urgent care setting. This includes most sport injuries, lacerations, coughs, colds, rashes, eye emergencies, ear aches, sore throats, and most other common illnesses.
Most insurance companies do cover urgent care visits, but we recommend you consult with your insurance company for more information. Many insurance companies require co-pays, which should be listed on your insurance card. If your co-pay is not listed, our urgent care staff will not collect a payment at your time of service. You will receive a bill from Sand Canyon Urgent Care for any outstanding balance due.
We have contracts with many PPO and HMO providers. Please visit our Insurance Info Page for a complete listing.
Patients are seen on a first-come, first-served basis and depending on the severity of the illness or injury. We do our very best to get you in and out, door to door, within an hour.
Some patients are brought to our urgent care with serious medical problems and may need to be seen immediately for treatment. Some patients are in the waiting room for lab tests or X-rays and are not there to be seen by the doctor.
Please bring photo ID and your insurance card. Please visit our Insurance Info page for accepted insurances and forms you can complete prior to your arrival to expedite check-in.
If the physician orders a lab test or X-ray, our technicians can perform the tests while you wait. Some lab tests are performed on-site and others may take more than one day to be reviewed. After the tests have been reviewed, our physicians will call you with the results.
If the physician feels you need to see a specialist right away, such as an orthopedist, our staff will call and make the arrangements. We will provide you with the necessary test results, including a CD copy of your x-rays, to take with you.
Sand Canyon Urgent Care is located on the corner of Irvine Center Drive and Laguna Canyon Road. The closest cross streets are Sand Canyon Drive and Irvine Center Drive. Our address is 15775 Laguna Canyon Rd, Suite 100 Irvine, CA 92618, located in the heart of Orange County. Our phone number is 949.417.0272. Our hours of operation are M-F 8am – 8 pm, Saturday 9am – 5pm, and Sunday 11am- 5pm.